Movified Minicast: Mario Reyes’ Gunfire Move Mishap + Lessons in Leadership

Gunfire Move Mario Reyes

Introduction

What do you do when a move turns into a standoff?

That’s exactly what happened to Mario Reyes, a seasoned mover with over 40 years in the industry, who faced a dangerous, unexpected twist on the job. In this episode of the Movified Minicast, we interviewed Mario, the owner of South Bay Moving Systems in Salinas, California, to unpack what happened—and what he’s learned about leadership, growth, and running a successful moving company.

Whether you’re a moving company owner, franchisee, or aspiring entrepreneur, this episode delivers valuable insights and a story you’ll never forget.

Key Takeaways

What You’ll Learn:

  • How a dramatic move shaped Mario’s leadership mindset
  • The importance of choosing the right market for growth
  • Why mentorship and knowledge sharing are business game-changers

Table of Contents

The Move That Turned Violent: A Shocking Start

Mario Reyes was hired to move a blind gentleman going through a divorce. What started as a standard residential move quickly escalated when the client’s armed ex-wife showed up—and started shooting at the property.

“I thought he was exaggerating… then the glass shattered. She was actually firing at the house.”

Thanks to fast-thinking crew members and on-site security, no one was hurt. But the event left a lasting impression on Mario—and gave him a new appreciation for risk, preparedness, and staying calm under pressure.

His crew was guided to the back of the house, and as Mario crawled across the floor to safety, the magnitude of the danger became real. It wasn’t just about lifting furniture anymore—it was about survival.

This event served as a profound reminder that movers often walk into people’s most vulnerable moments—divorces, deaths, evictions—and that emotional volatility can be a serious factor in the job. For Mario, it reinforced the importance of not only situational awareness but the ability to lead calmly through crisis.

How South Bay Moving Grew from Local to Leader

Salinas, California may not seem like a mover’s dream, but for Mario, it was a land of opportunity. After stepping in to help a friend in need, he eventually absorbed a small client base and built it into the area’s largest moving company.

Key Stats:

  • 23 trucks (including 6 semis)
  • 30,000 sq. ft. warehouse
  • Exclusive contracts with military and government clients

South Bay Moving Systems now serves the gateway region to Monterey and Pebble Beach, leveraging both its strategic location and outstanding service record.

Mario understood something that many overlook: dominating a smaller market can be just as profitable—if not more—than trying to survive in a larger, oversaturated one. His decision to stay in Salinas and become the go-to mover was strategic and smart.

“There was still a lot of revenue in this town. I knew I could make a name here.”

Relevant for: movers in smaller cities or rural areas aiming to dominate their local markets

Mario's Business Philosophy: Share, Learn, Lead

Mario is a firm believer that good competition helps everyone. Instead of holding back, he shares his knowledge freely—even with local competitors.

“Even if someone’s in my market, I’d rather compete against someone who knows pricing and P&Ls than someone who doesn’t.”

In an industry where secrecy and competition often breed isolation, Mario stands out. He mentors others. He shares strategies. And he genuinely wants to see other movers thrive.

His philosophy is built on servant leadership, a principle that puts people first—both his clients and his team. His staff isn’t just trained to lift and pack—they’re trained to lead with empathy.

How to Apply This:

  • Host informal networking events for fellow movers
  • Start a referral circle with trusted competitors
  • Offer ride-along days for up-and-coming owners

This kind of community-driven business approach is rare—and it’s what sets South Bay apart.

The Power of Location and Opportunity

While many business owners spend months analyzing markets and demographics, Mario stumbled into his territory almost by accident. A friend needed help. Mario stepped in. The clients followed.

“There’s no perfect city. It’s about what fits you and what you can grow with.”

Instead of chasing trends, Mario focused on building relationships. That’s what grew his brand. He made it his mission to provide exceptional service, earn trust, and let word-of-mouth do the rest.

Today, South Bay is a top name in the region, not because it started in the hottest ZIP code, but because Mario nurtured what was already in front of him.

Lessons for Movers:

  • Don’t overlook smaller or secondary markets
  • Focus on client relationships over market metrics
  • Let service quality guide your growth

Why Choose Movified

Movified exists to give real movers a real voice. We highlight authentic stories from the people moving the industry forward—not just moving boxes.

What We Offer:

  • Insider insights from veteran movers
  • Proven strategies from across North America
  • Leadership lessons that resonate beyond logistics

Past guests have included leaders from Canada to California, each with powerful stories and takeaways.

Want to connect more?

Meet The Host

Mark Hirschi is the founder and host of Movified. With over a decade in the moving and storage industry, Mark combines real-world leadership experience with a passion for mentorship and elevating industry standards.

More Posts

Revolutionizing Moving Companies with AI

Revolutionizing Moving Companies with AI: Nick DiMoro on CRM, ChatGPT & Smarter Marketing

AI isn’t coming for the moving industry—it’s already here. In this episode of the Movified Podcast, host Mark Hirschi sits down with Nick DiMoro of movermarketing.ai to uncover how artificial intelligence, CRM data, and tools like ChatGPT are giving moving companies a competitive edge. From smarter marketing to streamlined operations, this conversation reveals how any mover—big or small—can future-proof their business and grow with precision. Ready to move with the times? This blog unpacks the strategies you can start using today.

Miracle Movers Utah

Miracle Movers Utah: The Family-Owned Moving Company Delivering Divine Relocation Experiences in Salt Lake City

What if moving wasn’t just a service—but a ministry? In this heartfelt episode of the Movified Podcast, host Mark Hirschi speaks with Landon and Amanda Franchow of Miracle Movers Utah about how faith, empathy, and family values fuel their five-star brand. From angel-themed trucks to high-tech CRM systems, they blend heart and hustle to redefine what a moving company can be. This is one story every family-run business—and every mover with a mission—needs to hear.

Start Successful Moving Company

3 Essentials You Need to Start a Successful Moving Company in 2025

In 2025, muscle alone won’t build a moving company—strategy will. This Movified blog breaks down the three non-negotiable essentials every aspiring mover must have to launch and scale successfully. Based on real conversations with top-performing moving company owners, we reveal what separates thriving brands from those that stall out early. If you’re thinking about starting a moving business—or taking yours to the next level—this guide is your blueprint for standing out in a crowded market.

successful leader and mentor

How to Be a Successful Leader and Mentor in the Moving Industry

Great movers lift more than furniture—they lift each other. In this actionable Movified guide, we break down how moving company owners can become standout leaders and mentors in an industry where team loyalty is everything. From hiring with purpose to coaching on the job, you’ll learn how to build a crew that’s motivated, aligned, and invested in your company’s long-term success. Whether you’re growing a legacy brand or just getting started, leadership is your most powerful tool.

Send Us A Message

A platform dedicated to the dynamic world of Moving and Storage. Offering insights into the industry’s challenges with business leaders sharing their knowledge for YOU to excel in life and business.